The role of a transformation specialist

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Transformation specialists are in high demand, particularly across the local mining and agricultural industries, to help organisations face the challenge of acclimatising their operating models and structures.

To find out what the working life of a Transformation Specialist is really like we interviewed Penny Hlubi, Transformation Specialist at a leading bank. Hear what skills, experience and qualifications she thinks you need to be successful in this challenging role.
 

What does your current role involve?

It is a combination of global diversity management, culture integration, talent management and transformation (RSA). 

Transformation specialists are in high demand, particularly across the local mining and agricultural industries, to help organisations face the challenge of acclimatising their operating models and structures.

What skills do you see as important in your existing role?

Interpersonal, intrapersonal and emotional intelligence are important in my current role. My psychology background comes in quite handy in this role, also strategic and analytical thinking and being able to marry elements and aspects from various facets.

What are the biggest challenges that you face?

Resistance, unconscious biasness, self-limiting assumptions (can’t), hierarchy (levels of influence) and buy in to change.

What made you get into the HR industry?

I’ve always been very comfortable with people issues, dating back to managing conflict amongst my friends and family, seeking just and fairness for all. HR was a natural choice for me.

What do you enjoy most about your job?

Seeing the change not only in numbers, but behaviour. 

What advice would you give a junior HR professional?

Seek the balance to appreciate the business needs and advocating equity for all, it is most important not to object on things however work on a resolution that suits all parties.

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For more career advice please contact:

Nic Sephton-Poultney, Country Manager (South Africa)
nic.sephton-poultney@robertwalters.com
+27 (0)11 881 2414

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